Our products have a limited warranty from the date of purchase (see table below) against defects in materials and workmanship. Normal wear and tear during the usage of a product is not considered a defect.
PRODUCT FAMILY | DonJoy | Exos | ProCare | Aircast |
---|---|---|---|---|
Custom Defiance Steel Hinge and Frame | Lifetime | N/A | N/A | N/A |
Custom Defiance Standard Hinge and Frame | 5 year | N/A | N/A | N/A |
Custom A22 ACL Brace | 5 year | N/A | N/A | N/A |
Prefabricated Rigid Knee Brace Frame and Hinge | 1 year | N/A | 6 months | N/A |
Associated soft goods* | 6 months | N/A | 6 months | N/A |
Elastic | 6 months | N/A | 6 months | 6 months |
Walker Boots | 6 months | N/A | 6 months | 6 months |
Neoprene/Drytex | 6 months | N/A | 6 months | 6 months |
Post-Op Bracing | 6 months | N/A | 6 months | 6 months |
Cold Therapy | 6 months | N/A | N/A | 6 months |
Associated soft goods* | 6 months | N/A | N/A | N/A |
Exos Upper Extremity | N/A | 8 weeks | N/A | N/A |
Exos Form II | N/A | 6 months | N/A | N/A |
* Softgoods accessories for rigid and functional bracing requested beyond the 6 month warranty will be sold separately.