| Department | Phone | Email/Website | Address | Hours |
|---|---|---|---|---|
| Customer Care: | (800) 263-6004 | CMFqualityreturns@djoglobal.com | 2900 Lake Vista Drive, Lewisville TX 75067 | |
| Patient Financial Assistance: | (888) 631-9587, option 3 | Payment.options@djoglobal.com https://www.djoglobal.com/djo-payment-options |
8:00am CST – 5:00pm CST | |
| Patient Payment Options: | (800) 452-5065 | https://personapay.com/DJO/login | 8:00am CST – 7:00pm CST | |
| General statement inquiries: | (888) 631-9587, option 2 | 8:00am CST – 5:00pm CST | ||
| Automated Payment System | (888) 631-9587, Option 1 | https://personapay.com/DJO/login |